In this interview, Cristine Rankin (From our partner, Entrusted Advisors) explains the Flexible Legal Talent model from multiple perspectives. What it is, how firms can use it, and what it means for lawyers.

If you followed the NBA in recent years, you’ve probably heard the term load management being discussed. Essentially, it is a strategy teams are using to protect the health of their athletes. The idea, embraced by forward thinking coaches such as Steve Kerr and Greg Popovich, is that rather than have players participate in every single game of the grueling 82 game season, they proactively provide rest. They manage their work load.

On legal teams, we’re not so much concerned about physical injury, but mental burnout can be a real issue. It’s common knowledge that attorneys are some of the most stressed professionals in the U.S, and coupled with recent events, it’s understandable that the strain is higher than usual. Ask a lawyer to describe their professional life. If you’re a lawyer, take a moment and ask yourself the same. The words and phrases that immediately come to mind are probably things like “stressed out,” “workaholic culture,” or “who’s got time to answer this, we have hours to bill!”

Proactively Managing Fatigue
While the legal industry is based on transactional behaviors, addressing the mental well-being of lawyers and legal professionals is not a simple problem/solution transaction. Leaders should recognize that mental fatigue could manifest after years of practice, or be triggered by a significant life event (or really all of 2020). The point is employers and individuals can proactively address mental health by incorporating mental wellness as part of ongoing operational goals and plans. In the same way that coaches are the ones implementing plans to protect their athletes, managers can do the same for their legal teams.

Build a Bench and use it.
The good news is that the legal industry is changing. The full-time attorney is no longer the only option for highly specialized talent. Those same attorneys, with highly specific Fortune 500 and AmLaw 200 experience are now available to law firms and corporate legal departments on a flexible basis. And it’s not just top-tier attorney talent  There are qualified legal administrators and paralegals that also work on a flexible basis. With flexible talent, you can build a bench of qualified pinch hitters. Providing rest for your full-time team doesn’t mean you won’t have players. It just means you can periodically rely on your bench so the whole team stays fresh, healthy, and operating at peak efficiency.

Every legal team is different, and building a bench is going to look different for each team. Some are going to need an army of qualified attorneys to offload repetitive legal tasks. Others are going to need a vetted group of high-level talent so they can offload critical projects in their entirety.  Having a flexible administrative support staff to assist with a litigation matter or special project can make all the difference in keeping the entire team’s efficiency level high.

Manage for When it Matters Most
In the NBA, the real benefit of load management is the playoffs. This is when things really matter and teams need their best players at peak health. In the legal world, we don’t always have the luxury of knowing when the playoffs will occur.  “Bet-the-Firm” legal situations can occur unexpectedly. When that happens, the last thing you want is a fatigued, over-stressed legal team. This is why managing workloads can be so important. Build a bench, use them, and keep your team ready for anything that comes down the road.



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A Common Misconception
There is common assumption that interim, on-demand legal talent can only be used as a stop-gap or temporary solution. This isn’t necessarily the case. The benefits can also be applied long-term. For example:

Ten Years, Fifty Legal Professionals
The Corporate Legal Department of a Fortune 500 corporation was experiencing growth and an ongoing demand of high volume deadline driven work but was unable to hire full time due to budget constraints and head count freezes. The group faced additional challenges due to their immediate need for highly specialized talent on a long-term basis and company mandated assignment term limits. Because of the specialized nature of the work and the time required for training, it was important that the temporary attorneys and paralegals commit to long-term assignments in order to produce consistency in work product.

The Solution
Trustpoint recruiters developed a solid referral network of patent professionals, attorneys and paralegals willing to make a long term commitment in return for challenging and predictable work. This exclusive partnership allowed Trustpoint to develop a unique and effective program to retain the necessary temporary talent. Over the course of 10 years, we placed over 50 legal professionals in long term positions while developing a program to reinforce separate employer status which included monthly site visits and one-on-one meetings with our team members. At the height of our relationship, our temporary placements comprised a large proportion of the group’s total employee headcount. The average length of assignment was over three years.

The moral of the story is that interim-based legal talent doesn’t have to mean short-term. In this day and age, you can use flexible, interim-based talent to solve almost any business challenge. Get it touch with our talent team to learn more.