
ARTICLES, PRESS RELEASES, POSTS.


Information Governance, Data Discovery, and AI, Oh My!
Some of the latest trends in the legal industry that we heard at CLOC 2023
The CLOC Global Institute is quickly becoming a leading event for those in the legal industry to learn of emerging legal technology. Trustpoint.One was able to attend…

Ari Kaplan Interview with Jerry McIver
Ari Kaplan recently spoke with Jerry McIver, the director of cyber services and the data privacy officer for Trustpoint.One, an integrated legal solutions provider serving the Am Law 400 and the Fortune 2000.
Ari Kaplan: Tell us about your…

Trustpoint.One’s Legalweek CLE Recap
Last week at Legalweek, Trustpoint.One hosted a Lunch and Learn titled “Prevent your data from becoming toxic: Mapping, Privacy Risk Analysis, Cyber Threats, DSAR, & Discovery.” The Lunch and Learn allowed conference attendees to take…

Trustpoint.One Announces New Platinum Partnership with OpenAxes
Trustpoint.One, a leading provider of alternative legal services, is pleased to announce its platinum partnership with OpenAxes, a technology provider focused on automating information compliance.

Trustpoint.One Acquires inWhatLanguage to Enhance Language Service Offerings
New York, NY - Trustpoint.One, one of the largest integrated legal solutions providers in the US and global language service and technology company, is pleased to announce the acquisition of inWhatLanguage.
The acquisition aims to strengthen…

University of Florida E-Discovery Conference – Write Up
The University of Florida’s Levin College of Law hosted its annual E-Discovery Conference on February 8th and 9th of this year. Here's what happened at this year's event.

Best Practices and Strategies for Managing Second Requests
Second requests are more intrusive and substantial than discovery requests during litigation, and they are not subject to negotiation. Let's explore some strategies for managing them effectively.

Privacy Risk Assessments
The How’s and Why’s Organizations Should Consider When Processing Personal and Sensitive Information.

Trustpoint.One Announces Acquisition of Commit Global
Translate.One, a leading provider of translation and localization services, today announced the acquisition of Commit Global, a language service company with operations in Greece, Cyprus, and the US.

What is the ADPPA?
The American Data Privacy and Protection Act: What is it? Why should my organization care? Here's what you need to know.

Data Mapping Do’s and Don’ts
Trustpoint's Dan Rogers and Jerry McIver discuss the basics of Data Mapping - what they are and how to go about implementing one.

Enhancing Litigation Support Services to the Construction Industry
This partnership perfectly matches MC Consultant’s forensic consulting experience and our ability to improve how teams process data for legal matters.

Complying with Regulators’ Requests & How AI Helps Organizations to Comply with Requests More Easily
Trustpoint's Jaclyn Schoen sits down to talk about some of the most pressing issues in today's eDiscovery landscape.

Trustpoint.One Announces Global Relay Partnership
Global Relay, the leading provider of electronic communications capture and archiving technology, has entered into an exclusive partnership with Trustpoint.one

Trustpoint.One Announces New RelativityOne Offering, Improving eDiscovery Capabilities
Trustpoint.One is pleased to announce an expansion of the firm’s global litigation support and discovery services offering with the addition of RelativityOne.

Trustpoint.One Announces New Name for Translation Division
Introducing Translate.One - the new name for Trustpoint's translation service.

Attracting and Retaining Paralegal Talent
Finding and hiring strong legal talent is a tricky proposition in normal times. And, as you might have heard, these are still not exactly “normal times.”

Matt Mahon on the EDRM Podcast Network
Trustpoint's Matt Mahon joins the Illumination Zone podcast to talk eDiscovery and more.

The Past, Present and Future of Collaboration Data
The volume of collaboration data is exploding. How did we get here? And where are we headed?

Key Tips for a Successful Experience with Legal Interpretation
There is a common misconception that translators and interpreters are the same, but in fact they're quite different.

Trustpoint.One Announces Acquisition of AccuTran Court Reporting
Trustpoint.One announces the acquisition of Atlanta-based AccuTran Court Reporting

Security Matters – Protecting Data and People
With so much uncertainty returning to the question of on-site work, here's something you can be certain of...

Why It’s Helpful to Have a Review Architect
There are many different ways to get the job done, but how do you know what you don’t know?

Virtual Arbitrations: Key Considerations
Significant portions of our daily interactions have shifted from in-person to virtual - perhaps permanently. This includes arbitrations.

Rise of the Paralegal
The paralegal profession has evolved and the best candidates have become harder to find.

Legal Services Retrospective
Trustpoint.One CEO, Mark Hawn, sits down to talk about the origins of the company and the history of legal services.

A Leap of Faith
One lawyer’s unconventional path to career satisfaction - an interview with Trustpoint's Jennifer Peru Gary

Predictable Attorney Talent for Unpredictable Environments
In this case study, we explore an innovative, remote staffing solution.

Amber Davidson: Staffing During Uncertainty
Amber Hunt, our President of Legal Talent, discusses the current state of staffing in the legal marketplace.

Mark Hawn: Building a Service Oriented Company
Trustpoint's CEO Mark Hawn discusses how to build a company that is dedicated to the spirit of service.

2020 Year in Review
With 2020 in the books, it’s time for our annual look back. Here's how we handled a very challenging year:

Managed Services – A Solution for Law Firm Business and Case Goals
We caught up with Chris Lauer and Matt Zhun, both experienced Directors who specialize in partnering with firms to initiate or improve their use of managed solutions.

Case Study: Accelerating Evidence Redaction
How Trustpoint.One used Veritone Redaction Software to help a large federal facility met their critical adjudication hearing deadline.

Interview with Mark Hawn, Trustpoint CEO
Mark Hawn, Trustpoint CEO, sat down with Clinton Sanko of Baker Donelson for a wide ranging discussion of legal solutions. From origins to synergies, they cover it all.

Our Team Members Describe Trustpoint
We asked a few questions: What's it like working here? What's one word you would use to describe Trustpoint? Here's what the team had to say...

The Counterintuitive Method
These days, just about every legal solutions firm claims to offer customized approaches that are tailored to fit your specific needs. The idea of a “cookie cutter approach” is widely held to be near blasphemous...

Increasing our Focus on People
Our Director of HR, Kaylee Reed, discusses how Trustpoint values its employees, and how that creates a collaborative work environment.

Interview – Perspectives on Remote Review
Trustpoint's Denika Thomas, Esq, shares her thoughts about how people on all sides of the equation are adapting to the demands of remote environments.

Multilingual eDiscovery: 3 Steps to Successful Outcomes
Even before the COVID-19 pandemic began, 21% of corporate counsel in a recent survey said they’d experienced an increase in cross-border litigation. We don't see this trend reversing anytime soon.

Remote Depositions: A Few Things We’ve Learned
As we've done thousands of remote depositions in the past few months, we've all pretty much adjusted to the new normal. Here's a few things we've learned.

Attorneys & Ai: The Future is Collaborative
While Ai will radically alter how work gets done and who does it, the technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them.

How Dedicated Pods Deliver a Great Customer Experience
As ediscovery becomes more and more commoditized, many firms are focused on different ways to create value and develop better partnerships with legal teams. We spoke with Phil Shellhaas, Executive Vice President of Legal Solutions, to learn…

Flexible Talent: Evolving Resilience in Trying Times
Though it’s been around for twenty years or more, the flexible talent model is a game changer that’s redefining legal operations. We spoke with Cristine Rankin, our partner at Entrusted Advisors, about what this solution can do.

Aligning Interests & Rethinking eDiscovery
We got together with Zeke Alicea, who has been in the legal tech industry for more than 15 years, to get his perspective on the industry and talk about long-term relationships, creating a win-win solution, and challenging the status quo.

Paralegal Life: Adding Value in a Remote World
Trustpoint's Amanda Mosbaugh talks about life from the perspective of a paralegal. How to handle the chaos, what impact the switch to remote work has had, and more.

From Courtrooms to Living Rooms: Adjusting to Virtual Depositions
We sat down with two experienced court reporters to find out how they’ve adapted.

Interview with Amanda Mosbaugh: Paralegal Life
Months into the pandemic, most people are finding ways to navigate the challenges of remote interactions. We spoke with Amanda Mosbaugh about her work in legal support and business development, and learned how she juggles client needs while working from home.

Localization and the New Normal
Communication, compliance, and compassion during the pandemic
Translation and localization are important aspects of modern business. In fact, they’re arguably the foundation of global industry, and yet even the largest, most culturally-diverse…

Legal Load Management: Strategies From the NBA
If you followed the NBA in recent years, you’ve probably heard the term load management being discussed. Essentially, it is a strategy teams are using to protect the health of their athletes. The idea, embraced by forward thinking…

Work Backwards From a Smiling Customer
In this interview, Our Executive Vice President of eDiscovery, Phil Shellhaas, answers the question: How do you separate yourself when everyone has access to the same technology?

What is Flexible Legal Talent?
In this interview, Cristine Rankin (From our partner, Entrusted Advisors) explains the Flexible Legal Talent model from multiple perspectives. What it is, how firms can use it, and what it means for lawyers.

Successful, Secure, Remote Review: The Bigger Picture
For some time now, ediscovery and legal support companies have been experimenting with the idea of remote document review projects, to varying degrees of success. In light of COVID-19, remote everything is the new normal, and as we’ve…

One Million to Twelve Thousand. A Data Reduction Study.
Our Client, the defendant in a putative class action litigation, asked for our help to deal with a burdensome Request for Production. We were presented with roughly 500 gigabytes of data, or almost a million documents to review.…

Interim, On-Demand Legal Talent as a Long Term Solution
A Common Misconception There is common assumption that interim, on-demand legal talent can only be used as a stop-gap or temporary solution. This isn’t necessarily the case. The benefits can also be applied long-term. For example:
Ten…

Force Majeure & CLM
The global fight against COVID-19 has disrupted businesses worldwide. These disruptions have brought contractual force majeure clauses to the forefront of many organization’s concerns, both for risk assessment and mitigation and…

Preparing for Your Remote Deposition
Preparing for a remote deposition is similar but slightly different than preparing for one that is attended in person. For the purposes of this article, we’ll break the preparation into two parts; the technology part and the…

Trustpoint.One Recommends Virtual Review Initiative in Response to Coronavirus Challenges
Nation’s Largest Privately Held Discovery Services Provider Has a Solution to Mitigate Health Risks.ATLANTA, GA. March 12, 2020As the impact of Coronavirus (COVID-19) continues to spread, leading health organizations, including the WHO and…

Trustpoint.One Announces New Chicago-based Ai Consulting Group
Trustpoint.One, NexLP Partnership Brings Power of Applied Artificial Intelligence To Clients
Trustpoint.One, a premier provider of integrated legal solutions in the U.S., today announced the creation of a new Artificial…

5 reasons eDiscovery and Review work better together.
1) Improved Communication.
The simple back and forth of team communication is often the biggest factor in slowing down the process. We’ve been part of every side of this equation. We’ve done just eDiscovery, just Review,…

Year in Review
It’s been a busy year at Trustpoint.One. We’ve continued on our mission to provide our clients the most complete, integrated suite of legal solutions available anywhere. We’ve acquired multiple firms, we’ve released new…

Ethical eDiscovery for New York Lawyers
The pervasiveness of technology in our everyday lives is unmistakable. The next time you walk down a city street, go out for coffee or spend time at a family gathering, take a moment, and reflect upon the number of people on their…

Case Study: A Legal Translation Challenge
Solving a Law Firm’s Translation Challenge.
An AMLAW 100 Firm approached Trustpoint with the need to translate 380,000 words from Spanish into English on a rush basis. The matter involved litigation related to a…

Five eDiscovery Tech Trends to Watch in 2019
The pace of technological innovation and the explosion of electronically stored information (ESI) has forced the legal industry to adapt quickly. This is particularly true when it comes to eDiscovery.
The vast amounts of data created by email,…

Effective International Branding
Naming a new product or company, or coming up with the perfect tagline or logo is not easy. Even within your home market, you need to consider whether the proposed product name has any other meanings or particular associations that you may have not initially considered.

4 Website Translation Mistakes
It is great that you are planning to translate your website into one or more languages to better communicate with your customers and stakeholders. As you do this, it is worth giving some thought to how you will reference those additional languages for your non-English speaking visitors.

Improve Cost Predictability: Step Two in Non-Zero eDiscovery.
The complexity and rising costs associated with ESI and eDiscovery services are forcing innovation and market disruption with predictable pricing models, as seen in Trustpoint’s Managed Solutions offerings. There are many vendors…

Case Study: Localizing an HR Platform.
A Fortune 200 global manufacturer was transforming their Human Resources (HR) platform so that the workforce would be able to carry out activities previously handled by HR team members. The goal was to engage employees and their managers in…

Manage Data Better: Step One in Non-Zero eDiscovery.
In our playbook, step one is managing your data better. Technology is all around us, and it’s fueling the 21st century data boom. This ubiquitous technology is creating billions of pieces of communication a day.

How AI is Transforming Machine Translation and the Global Language Business
Artificial intelligence (AI) is changing the way we collect, interpret and analyze data and, in the process, the way we conduct business. This includes the global translation industry. With increasing global access to technology, there has never been more content in the world.

Creative Copywriting and Translation
Trying to be creative when writing copy that will also need to be translated? When in doubt, leave it out.
We often receive English content that cannot be easily rendered in other languages. For example, the copy may contain phrasing…

Jones Walker Chooses Trustpoint.One for eDiscovery Managed Solutions.
Trustpoint.One, a premier eDiscovery and legal solutions provider in the U.S., announced that Jones Walker––a top law firm serving local, regional, national and international business interests for more than 80 years––has enhanced its…

The Cost of Translation: How Low Should You Go?
Often, upon following up on a quote sent to a prospective client, we find out they went with the lowest bidder. This often does not turn out well. One prospect confided in us that he selected a competitor who came in with a much lower quote…

Analytics Strategies for eDiscovery
As technology continues to evolve, companies have had to become more creative when it comes to managing vast amounts of data. However, technology can also be used to deal with this issue via analytical applications and tools.
Trustpoint.One…

Three Big Impacts of Translation
Translation is often not seen as a priority for many U.S. companies with global reach. English is the lingua franca of business, so why incur the unnecessary expense of translating content into all the languages of your company’s global…

Save Time & Reduce Costs: Create Translation-Friendly Files for DTP
At Trustpoint, we partner with our clients to include them in the translation process. This process begins with content creation, so we want to share relevant information about source file management and delivery. Follow these tips on how…

Trustpoint Acquires Kelly Legal Resources
Trustpoint.One, a premier eDiscovery and legal solutions provider in the U.S., today announced the acquisition of Kelly Legal Managed Services (KLMS), formerly known as "Kelly Law Registry," making this the third in a series of Trustpoint…

Four Ways to Protect Corporate eDiscovery Data
Anywhere there’s sensitive information on the Internet, there is also a chance of a data breach. Recently, companies such as Under Armour, Panera and Macy’s have made headlines due to data breaches. They’re becoming a regular occurrence…

Trustpoint.One Acquires Confluent Translations
Trustpoint Translations, a subsidiary of Trustpoint.One, a leading litigation support and translation services provider in the U.S., today announced the acquisition of Pittsburgh, PA-based Confluent Translations, one of the market’s most trusted and longstanding providers of corporate and legal translations services.

Trustpoint.One Acquires Alderson Reporting
Trustpoint.One, a leading litigation support provider in the U.S., today announced the acquisition of Alderson Court Reporting, one of the nation's most trusted and longstanding providers of deposition reporting and legal videography. This acquisition…

What You Need to Know About the EU-US Privacy Shield
It can be difficult enough to mechanically sort through hundreds or even thousands of digital documents while preparing for litigation. However, if you’re working with clients abroad, you’ll also need to comply with international standards,…

Announcing the Power of One™
Trustpoint.One announced the launch of their new eDiscovery offering, Managed Solutions™ today, right on time for Legaltech 2018. An intelligent departure from other managed service offerings, this market innovation delivers fully-scalable…