Expertise, Service, and Technology
This is eDiscovery done right.
Expertise, Service, and Technology
This is eDiscovery done right.
Service
We pride ourselves on support, with agile project teams providing rapid response and resolution.
Flexibility
Unlike other providers, we are extremely flexible when it comes to contracts & terms.
Technology
We have technology experts in all facets of eDiscovery, from infrastructure to Ai.
Priority Service – Everything starts with our commitment to superior support. With Trustpoint, you’re never in a queue and you’re never left waiting for a resolution.
Priority Response
We aim to respond as soon as possible, usually within minutes. To do that we use what we call pods. A pod is a team of high-level, multi-disciplinary project managers that are qualified to field questions on every aspect of eDiscovery. And since our pods are deployed on a follow-the-sun methodology, there is always someone available to answer your question within minutes.
Read More:
Interview: Work Backwards From a Smiling Customer
Interview: Is Managed Services Right for You?
CEO Interview: Building a Service-Oriented Company
Flexible Models – We can work with you on a subscription, on-demand, or hybrid basis.
Subscription – Managed Services
Access all the eDiscovery services you require for a single monthly price. We take care of all the infrastructure, software & support.
On-Demand – Use a Little or a Lot
Choose just the eDiscovery services you need, right when you need them. Easily scale up or down as necessary.
Hybrid Models
Often clients need certain services on subscription and others on-demand. This is no problem with our hybrid options.
Flexible Contracts, Simple Pricing
Being a privately held organization, we have tremendous leeway when it comes to contract terms. Because our pricing is always transparent, your invoices will never contain surprises, penalties or hidden fees.
Technology- We provide expertise and innovation in essential legal technology.
Custom Relativity environments – Industry standard software, fully supported.
No CapEx Investment
A fully supported Relativity environment can easily cost upwards of seven figures. With Trustpoint, that’s an expense you don’t have to worry about. We take care of the infrastructure, the license, and the ongoing support.
Custom & Branded
For managed services clients, we build a custom, branded Relativity environment for all matters.
Secure
Platforms are only as good as their security. Our servers are SOC2 Type2, ISO 27001, and HIPAA certified.
Enhanced
In order to keep pace with today’s ever changing data landscape, our development team is constantly incorporating custom applications to our Relativity environments. More.
